Customer Service Directory Resources

Categories

Add URL Customer Service

	Associations
	Call Centers
	Consulting
	Consumer Advocacy & Protection
	Education & Training

	Feedback About Companies
	Mystery Shopping
	News & Media
	Resources
	Software

Customer Service News

Airport Check-in: Workers get customer-service training (USA Today)

Employees at New York John F. Kennedy began undergoing training last week to improve customer service for travelers caught in congestion and delays.

Powerline Freight Takes Customer Service the Extra Mile With TeleNav Track (Marketwire via Yahoo! Finance)

TeleNav, Inc. today announced that Powerline Freight Systems, Inc., a nationwide long haul carrier, has enhanced customer interaction and overall efficiency of its fleet through the use of TeleNav Track™, a market leading GPS navigation and tracking service.

Lowe's Honors GXS with Customer Service Award (PR Newswire via Yahoo! Finance)

GXS, a leading provider of business-to-business e-commerce solutions, today announced that it has been awarded the prestigious Customer Service Award from Lowe's, the second-largest home improvement retailer in the world.

Giva's Needs Assessment Tool Simplifies Buying Help Desk and Customer Service Software (PRWeb)

Giva radically reduces the complexity of the Software-as-a-Service (SaaS) buying process by offering a vendor-independent Needs Assessment Tool that allows companies to make a more rigorous and objective comparison of vendors based upon a prioritized list of feature requirements when buying customer service and help desk software. (PRWeb May 12, 2008) Read the full story at ...

Giva's Needs Assessment Tool Simplifies Buying Help Desk and Customer Service Software (PRWeb via Yahoo! News)